Housing Program

"It seemed like you worked magic ... not only did you help us find a new home, you also found us a lot of resources ... your centre is an outstanding, essential community facility."

 

 

Our Housing Program provides a wide range of housing support services aimed at individuals and families who are homeless, and/or are at risk of losing their housing by supporting them to maintain their housing or find new housing, stabilize their housing and understand their rights and responsibilities as tenants. The Housing Help Centre at FNS serves as an access centre for Housing Connections assisting households with their subsidized housing applications; FNS is also an access centre for the Toronto Rent Bank assisting households to access a variety of Rent Bank programs.

 

"The FNS rent bank helped me with my first and last months rent. It kept me from being homeless."

 

  • In 2011, FNS provided housing help support to 3,000 households
  • 27 households avoided eviction and were able to maintain their housing by accessing Rent Bank loan
  • 23 households were able to stabilize their housing by accessing energy assistance programs
  • 45 formerly homeless individuals received housing follow-up services
  • 20 housing workshops were provided to 250 tenants

 

Our Housing Help Services provide services in the following areas:

  • Assess housing needs of individuals and families and provide appropriate support
  • Provide access to listings of self-contained units and shared accommodation for people looking for affordable apartments or rooms to rent in the east end
  • Provide advocacy on behalf of clients
  • Provide landlord mediation
  • Provide information on and referrals to other appropriate services
  • Provide information on and assistance with tenancy issues
  • Provide assistance with applications for subsidized housing
  • Provide workshops on tenants’ rights and responsibilities

For further information or to access these services, please call 416-424-2900 ext. 0 and ask to speak to a Housing Worker.

Housing Drop-in:

A housing worker is available to anyone seeking housing support services during our regular office hours – from Monday to Friday, 9 am – 5 pm.

Rent Bank Program:

Our Rent Bank Program works with low-income households that are at risk of losing their rental housing. This program provides assistance to eligible households facing eviction to access interest-free loans for rental arrears. This program also provides assistance to eligible households to access interest-free loans for rent deposits in order for them to move to more affordable housing.

For further information, please call 416-424-2900 ext. 0 and ask to speak to a Housing Worker.

Energy Assistance Program:

Our Energy Assistance Program works with low-income households experiencing difficulty in paying their utility bills. This program provides assistance to eligible households to access Energy Assistance funds for them to pay their utility bills.

For further information, please call 416-424-2900 ext. 0 and ask to speak to a Housing Worker.

Off-site Housing Help Services:

We provide housing support services from 7 off-site locations within our Housing catchment area which includes the area surrounded by the 401 to the north, Victoria Park Avenue to the east, Yonge Street to the west and the Don River to the south.

The following off-site service locations have fixed drop-in hours and services can be accessed in person only.

Location

Days

Hours

Thorncliffe Neighbourhood Office
18 Thorncliffe Park Drive
Tel: 416-421-3054

Monday and Tuesday

2 pm – 5 pm

Overland Learning Centre
55 Overland Drive
Tel: 416-395-5090

Tuesday

10:30 am – 12 pm

Flemingdon Park Library
29 St. Dennis Drive
Tel: 416-395-5821

Friday

10:30 am – 12 pm

Victoria Village Library
184 Sloane Avenue
Tel: 416-395-5950

Last Wednesday of the month

3 pm – 5 pm

Please call the specific location prior to dropping by to confirm that services are available on that day.

Specialized Housing Help Project:

Our Specialized Housing Help Project provides housing help services to individuals with complex needs who are homeless or/and are at risk of being homeless, and assist them to find and maintain housing by supporting them with a range of affordable housing options and appropriate supports. This project provides follow-up support to these individuals ensuring they have better access to resources and services that will help them to maintain housing, and deal with other challenges that they face. This project also assists these clients to access additional resources and enhanced support to help them find and maintain housing through counselling, mediation, crisis intervention and advocacy. Furthermore, this project provides support to vulnerable rooming house tenants when there is a sudden rooming house closure and relocation facilitating long-term resident relocation and housing stabilization.

Streets to Homes Follow-up Project:

The Streets to Homes Follow-up Project provides housing follow-up services to individuals who were homeless and have been housed by the City of Toronto’s Streets to Homes Outreach team. Services include follow-up support services for up to one year from the date of placement. Follow up support workers meet with clients on an on-going basis, and through case management and case planning, are expected to monitor each individual’s progress. Follow-up support workers assist clients in building partnerships with the community-based agencies and mainstream services in their home area to establish stronger ties to their new community and acquire the necessary tools to gain control over their lives and personal circumstances, and to remain housed.